How to contact us:
By telephone or email
You can reach us by telephone:
Monday from 10 a.m. to 5 p.m.
Tuesday, Thursday and Friday from 10 a.m. to 3 p.m.
Wednesday from 10 a.m. to 6 p.m.
You may also leave a message on our answering machine. Messages will be picked up between Monday and Friday.
Telephone: +49 30 440 6373 or +49 30 440 6374
Mobile: +49 176 5329 6771
Fax: +49 30 440 6375
Email: beratung@ban-ying.de
In person counseling and advice
Please make an appointment in advance if you would like to speak to one of our staff members in person. This is necessary because our social worker is not always in the office, and also in case we need to organise language mediation.
Counseling (by appointment)
Every Wednesday (except on German/Christian holidays), we offer counseling for women/trans* people from Southeast Asia from 2:00 p.m. to 6:00 p.m. Language mediators for Thai and Filipino are available. Counseling in English is also possible.
A female lawyer specializing in residence and family law is also available.
Personal consultations on Wednesdays are by appointment only, so please call us in advance.